Roach-O is operated by Tarun Popat, an individual seller based in India. This policy explains how we collect, use and share your personal information when you visit or buy from our store. Our store is hosted on Shopify.
When you place an order or contact us, we collect information such as your name, shipping address, email, phone number and order details. Payments are processed by our payment providers; we do not store your full card details. We and our service providers may also automatically collect device and usage information (such as IP address, browser and pages visited) using cookies and similar technologies.
We use your information to process and deliver orders, provide customer support, handle refunds and replacements, prevent fraud, and improve our store. We will send marketing messages only where permitted by law, and you can opt out at any time.
We share information only with service providers needed to run the store and fulfil orders, such as Shopify, payment providers and courier/delivery partners, or where required by law. We do not sell your personal information.
We keep your information only as long as needed for the purposes above or as required by law, and take reasonable steps to protect it.
You may ask to access, correct or delete your personal information by contacting us.
We may update this policy from time to time by posting changes on this page.
Email: hello@roacho.in
Phone/WhatsApp: +91 91360 15915
Address: 602-A, Girnar Tirth, Near Vertex Solitaire, Kalyan, Maharashtra 421301, India